By domcushnan On

In change, health

According to Google, a model is:

“a thing used as an example to follow or imitate”

and a principle is:

“a fundamental truth or proposition that serves as the foundation for a system of belief or behaviour or for a chain of reasoning”

Example principles for creating contexts for innovation to spread

Principles Possible examples of customer challenges
Assess the complexity of the change in order to come up with an appropriate plan for spread “We can’t replicate the change in other contexts – the wider and more complex the change, the less likely it is that spread will happen”
Consider the people skills required for each phase of the spread plan “We tend to put all our energy into making the pilot programme functional and issues of spread & scale often just end up being an afterthought”
Develop leadership skills and approaches to increase intrinsic motivation for change “change is often experienced by people at the front line as “have to” (imposed) rather than “want to” (embraced)”
Provide crowdsourcing platforms that enable a pilot locality to connect with those outside, in order to develop a sense of shared ownership.

Use open innovation and co-design approaches in addition to crowdsourcing platforms, such as Hackathons.

“people outside of our team don’t feel any ownership of, or emotional connection with, the pilot project. As a result, the change processes can end up being “pushed” onto other localities rather than “pulled” by them”


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